What Businesses Need to Know About AI and Security

04.21.26 05:01 PM - By Tricia Timney

AI and Security

AI is popping up everywhere. Many people use AI to answer questions, find legal documents, or support numbers. And sure, AI can save time. But it can also point you in the wrong direction.

There is a growing security risk called AI poisoning and businesses need to understand it before it leads to security breaches, like fraud or stolen accounts.

What is AI poisoning?

AI poisoning happens when scammers put false information online so AI tools learn it and repeat it as fact. This can include fake customer support numbers, misleading “help” comments, or links that lead to fake login pages.

AI tools pull information from public sources like forums, reviews, and comment sections. If enough bad information exists, AI may present it as facts, even if it is not.

Smarter Does Not Mean Safer

AI is good at finding information quickly. It is not good at judging trust. AI does not know if information is outdated, or if the original poster was a trustworthy source. You would think it's smart enough to check the official website, it's not. It doesn't even check if the info it's giving matches the real company website. AI is a faster search tool — not a security tool.

However, AI can still be helpful when used the right way and prompted with safeguards. For example, after you ask AI to help you research something, prompt it to site the sources and give links to all the facts it presents.

Why This Matters Right Now

As AI becomes more common at work, businesses need stronger controls around security, identity, and governance. Microsoft sees this shift clearly. That is why they recently announced Microsoft 365 E7, a new license built for organizations that are moving beyond basic AI use and thinking more seriously about security.

What Is Microsoft 365 E7?

Microsoft 365 E7 brings together Microsoft 365 E5, Microsoft 365 Copilot, and advanced security, identity, and governance tools into one offering.

The goal is to help businesses use AI while keeping users, data, and systems protected. Microsoft is not releasing E7 just to add another license. They are responding to a bigger change in how businesses use AI at scale.

Microsoft 365 E7 will be available starting May 1, 2026.

Is E7 Right for Your Business?

E7 is not the right fit for every organization. It makes the most sense for businesses that are expanding Copilot use, want stronger security and identity protection, and are thinking long‑term about AI governance.

Let’s Talk Through It

If you want to understand how Microsoft 365 E7 compares to your current licenses, or whether it fits your environment, we are happy to help.

Relentless Solutions works with inventory‑driven businesses every day to balance productivity, security, and real‑world operations.

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