Outsourced IT Services
Prioritize Business Performance
Outsource the Maintenance of Your Networks to Relentless
Let us show you the benefits of a proactive versus reactive approach to the support of your IT infrastructure.
An outsourced IT services partnership benefits businesses who value superior protection, comprehensive services, and innovative solutions in support of their tech needs.
Fundamentally, we become your IT partner. For a fixed monthly fee, you will have complete access to your personal IT professionals who work with you to discern your immediate, ongoing and future technology needs.
PROACTIVELY MAINTAIN the efficiency and security of your IT systems; allow us to implement customized strategies for prompt, reactive and proactive support.
MAXIMIZE staff performance and productivity by reducing IT emergencies. Our state-of-the-art monitoring systems can often detect and correct problems before they have the ability to seriously affect your business.
PRIORITIZE your business needs by decreasing downtime. Afford yourself and your staff the peace of mind in knowing that your technology is monitored, current, steadfast and supports enduring results.
3-Step Proactive Approach vs 6-Step Reactive Approach
How would you prefer YOUR issues to be handled?
Get Educated! See the Benefits of a Proactive vs. Reactive Model of Support
Predictable Costs
Benefit from knowing that issues are often resolved without user knowledge or intervention, and eliminate the surprise of per-incident charges. Reduce downtime, increase productivity, and stay in-budget with a fixed cost for your network maintenance.
Security 365/24/7
Continually providing you with protection for your systems from potential threats and viruses; we can assure you that your network is secure, stable, functional, and running at full efficiency by keeping systems patched to protect against new vulnerabilities.
Network Operations
Our remote monitoring tools are always checking for inconsistencies with best practices and ideal configurations, as well as hardware health and background service operations. We get instant alerts on our NOC dashboard so our technicians can keep networks operating optimally.
Topics and Questions to Discuss at the Onset of our Partnership
What is Remote Monitoring and Management?
A proactive solution utilized by us, your Managed Services Provider, to better manage our customers’ needs, and to provide efficient and excellent support. Our remote agents can connect to your services for super fast support, and can even perform tasks while offline. Routine network management tasks are performed automatically for preemptive service without interruption to you, the end-user.
What about Backup and Disaster Recovery?
Every network designed and maintained by Relentless Solutions includes Backup and Disaster Recovery. Every business needs survivability in the event of a data or natural disaster, whether it’s an accident, a disgruntled employee, a virus, or a hurricane, you need to be prepared. We firmly believe that the time to think about this, is always; backup is a critical element in your network that cannot be overlooked.
Is it time to redesign your Network?
Our process at the onset of a relationship is to analyze your existing network infrastructure, discuss your growth and current usage. We will collaboratively design a long-term, scalable, upgradable, reliable network whether on-premise, cloud, or a hybrid of both. Our team will re-use as much of your assets as possible during any redesign to maximize savings.