Don’t Just Take It From Us, Let Our Customers Do The Talking!
“We Were Open and Operational Throughout our Entire System-Wide Upgrade”
Thanks to Relentless for stepping up to the challenge here at Fishs Eddy. We have a large Point of Sale installation at multiple locations, with needs for a simultaneous software and hardware upgrade. Jim and his team worked tirelessly throughout the night so most importantly, we never had to shut the door to our customers during this upgrade. Their ongoing support has been equally consistent and resolute.
“Reports Created by Relentless Have Given Us the Information We Need, and Resulted in Savings of Over $300,000 in Capital Investments”
We have been with Relentless since 2007 and their retail consulting services are top notch. For example: A custom designed report by Susan on purchasing advice resulted in an increased inventory turnover rate by 34% with a resulting ROI well over 1000%. Partnering with Relentless has been wonderful.
“Relentless Has Changed Our Day-to-Day for the Better” Implementing a robust Point of Sale for our high-end furniture showroom has changed our day-to-day, for the better. As any business owner/manager knows, it’s the small, seemingly insignificant tasks that can really make or break your day. The rapid automation of printed merchandise tags saved me months of time when we opened a 2nd location with over $1 million worth of inventory. Not to mention the added bonus of neatness, accuracy, and consistency when compared to handwritten tags. Thanks to Relentless for automating these templates!
“I Continue to Recommend Relentless to My Peers in the Liquor Industry“
My business has benefited greatly since the day Relentless installed Point of Sale and IT. Above all, I work with Relentless because their services are reliable and flexible; reliability was extremely important to me when interviewing IT providers. I continue to recommend Relentless to my peers in the liquor industry.
“My Relentless-Installed Cloud Backup is Much More Reasonably Priced Than the Competition and So Far, it Has Been Great”
I use Relentless Solutions and they have been excellent, my Cloud backup has been scrutinized and approved by my team with a thumbs up. Jim-Barry and his company have been a pleasure to work with; they have resolved a number of issues I have had. Give them a shot, I think you might be pleased.
“For Those on the Fence About Updating Your Inventory Management Solution, Relentless Can Show You the Benefits”
The moment we installed an inventory management solution (NCR Counterpoint in our case), our business and profits grew exponentially; and there is no one company I would recommend more to take on the task than Relentless Solutions. Automating our ordering procedures and maintaining accurate and easily searchable customer history has helped us better serve our customers, expedite the order process, and streamline shipping. We have order history that goes back 15+ years and although that may seem excessive, our customers LOVE the way we are able to pull up that information at the drop of a hat. And as far as Relentless goes, they know retail management solutions inside and out.
“Our Trusted IT Advisor Always There When We Need Them”
Relentless is our choice for hardware, software, IT support, business process improvement- you name it- we get their opinion. We are a unique business unable to fit into an off-the-shelf CRM package. After spending time and money on several unsuccessful software implementations, Relentless managed the custom development and implementations of our CRM solution from beginning to end. Our new system has improved our ability to share information both inside and outside our physical offices; no matter where we are- we have timely and accurate information at our fingertips. Our mobile sales team now feels more empowered with access and can make more informed decisions. Everyone wins.
“It Only Took One Call To Know That I Wanted To Keep Them On For All Our IT Needs”
I recently acquired this business from a previous owner thus inheriting Relentless as an IT Service Provider. Relentless is knowledgeable, courteous, and prompt. As a new Counterpoint user, I needed to get up to speed so they trained me on Point of Sale with a sense of urgency and extreme patience.
“With More Than 10 Years of Support, We Consider Relentless our IT Partner for Life”
When we first met, Jim and his team assessed our current IT situation, and provided short-term and long-term plans for our business with respect to infrastructure, hardware, and software. Of the many great implementations, a highly enhanced pricing/labeling scheme that automated our Inventory Labeling Process has saved us countless hours. Stock intake has gone from a laborious, 4-person job, to a highly efficient 2-person daily task, leaving two staff members free to work with customers on the shop floor!