Managed Services

A Modern Managed Services Solution

Kiss the Old Way Of Doing Managed Services Good-bye!

Let us show you the benefits of our KISS Concept; a modern managed services solution.

KISS stands for Keeping IT Safe and Secure. Using the latest in remote monitoring and management technology, we are able to bring about a new, higher level of direct, fast, and efficient support.

For years, IT companies and their clients have been working against each other.  Now, our goal is to partner with our clients.  Previously, when something broke, we would come out to fix it, and subsequently we would provide you with a bill for our services.  Our business has historically been based upon profiting when things went wrong, not to mention the extra downtime for the client made the situation uncomfortable at best. 

That’s all about to change; a new decade with a new philosophy.  With The KISS Concept from Relentless Computer Solutions, we work with you as a partner preventing things from breaking to begin with.  Keeping IT Safe and Secure by managing your hardware proactively rather than reactively.  Using a flat-fee monthly approach to billing, our incentive is to keep your network running smoothly.  The better we do our job, the less you’ll see of us, and the more you’ll get out of your network. 

Now, you can stop paying for downtime, and stay focused on business.

No More Break/Fix

Why suffer through disastrous downtime and possible data loss when you don’t have to?  You and your business don’t need to go through this!  When The KISS Concept is applied to your network, we work 24×7, keeping an eye on your systems and keeping your network up and running, safely and securely.

When your network’s operation is at risk, why suffer through a series of reactive possibilities when instead, our solutions are designed to predict and prevent network failures before they happen.  Using The KISS Concept platform, our engineers and technicians can remediate problems before you ever knew you had one, and can work with your staff to schedule maintenance and updates/upgrades as needed to keep your network healthy.

Whether we handle your entire IT infrastructure, or we work with your IT department, you can count on us to help make downtime a thing of the past, help reduce operating costs, and make your systems safer and more secure, with the ultimate goal of helping you get back to what’s really important: your business!

KISS Managed Services

All of our managed service offerings include 24x7x365 monitoring of your IT infrastructure including Servers, Desktops, and Laptops, and optionally managed switches, routers, firewalls and wireless access points.  Varying degrees of preventive network maintenance, patch management and built-in anti-virus are also included in all of the offerings.

Keeping IT Simply Super:

Our premiere offering – Super includes highest priority scheduling and response time offering an option to include application software support including CounterPoint SQL & QuickBooks Enterprise Solutions.

Keeping IT Simply Solid:

The most popular option – Solid provides peace of mind and security for your business with high priority resolution of issues.  Microsoft SQL Server and Microsoft Exchange Server monitoring and maintenance are included including remediation of any issues that arise that prevent your business from operating properly.

Keeping IT Simply Steady:

 The value plan  Steady provides response by the next business day for critical business issues to keep all of your systems operating at their optimum.  Steady is designed for small to medium businesses that don’t have in-house Microsoft SQL or  Microsoft Exchange Servers.

Keeping IT Simply Smooth:

Our most economical option, Smooth includes remote monitoring and patching of your systems, while giving you the option of remediation of critical issues – at break/fix rates.  This is a hybrid between managed services and traditional break/fix where we can inform you of problems before they get out of hand, and you can decide whether or not to have them repaired.

Relentless: steady + persistent; unremitting

 showing no abatement of intensity, strength, or pace